Cancellation Reasons - Overview

From the Navigation Bar, select the Cancellations reasons button. See - Vision Appointments Setup Navigation Bar.

The Cancellation Reasons view displays the current cancellation reasons, these can be picked by staff when cancelling an appointment or by patients when cancelling via Patient Services.

The frequently used reasons can be dragged above the separator line and reordered.

In a later release of Vision Appointments we plan to mirror the order shown in this list.

The cancellation reasons can also be searched from the search box.